Yet Another Reason Why AOL is EVIL and Should Never be UsedWhen 30-year-old Vincent Ferrari tried to cancel his AOL account, the representative refused to let him do so, and CNBC has the entire conversation on tape. After 15 minutes spent trying to reach a live person, Ferrari then spent another four minutes trying to"convince" the AOL representative to cancel his account. The last straw, Ferrari said, was when the representative asked to speak to his father. Upon hearing of the...